STORE POLICIES
Customer Care
Thank you for choosing ShopQZR as your shopping destination. Our top priority is to provide exceptional customer service by always doing the right thing at every opportunity. You can reach out to our friendly representatives through the chat menu or via email. We aim to make your shopping experience hassle-free, enjoyable, and satisfying with our high-quality products and services. In case we fall short of meeting your expectations, please do not hesitate to contact our customer service department right away. To ensure that we have set proper expectations and to provide you with helpful information, please refer to our store policies below.
Privacy & Safety
Here at ShopQZR, we place a high priority on your privacy. Our commitment to safeguarding your personal information is unwavering. When you become a member, the information we collect is only used for processing orders and enhancing your shopping experience on our site. To ensure maximum security, our site employs a 128-bit encrypted SSL technology. While we cannot guarantee absolute security for stored information, we have taken steps to prevent information theft or hijacking by installing encrypted pages and an SSL certificate. Rest assured, we never store any payment information as all transactions are handled by our trusted payment services.
Wholesale Inquiries
To inquire about stocking ShopQZR products for your business, kindly email our representatives with a comprehensive order list, and we'll provide you with a quote. Bulk orders are eligible for discounts depending on the number of products ordered. You can reach us at wholesale@shopqzr.com.
Shipping Policy
At ShopQZR, our shipping prices vary depending on the product and shipping plan you choose. Once payment is made, our providers typically take 2-7 business days to fulfill your order. If we have the product in our warehouse, it will be shipped within 1-3 business days without needing fulfillment by providers. It takes an additional 3-5 business days to prepare it for shipping if it's being fulfilled by one of our providers. You'll receive a tracking number via email, text, PayPal, or your ShopQZR account once your order is shipped. We offer international shipping, ensuring your satisfaction with our product. If you're unhappy with your purchase, please refer to our Return & Exchange Policy for more information.
Return & Exchange Policy
​If you wish to return a product bought from TeamQazer or ShopQZR, ensure that the product meets the necessary requirements. The packaging seal should remain unopened, the product must be unused/unworn, and both the barcode and shipping slip should be intact. Additionally, the product box must be in its original condition. Once you have confirmed that the product meets these criteria, please proceed to fill out the return form by clicking on the provided link. Take care to fill out the form accurately and completely. Return Form Link
Affiliate Policy
As a ShopQZR affiliate, it is important to maintain a professional manner when representing our brand, Qazer Inc. Affiliate payouts will commence once the affiliate has earned a minimum of $10 (USD) through the use of their affiliate link, code, or other means. Payouts are scheduled every Friday and will be sent to the affiliate's chosen payment option, such as PayPal, Cash App, Bank, or Gift Card.
Online Gift Card Policy
To redeem a Gift card, you must have a personal ShopQZR account. Unfortunately, business or corporate accounts are ineligible. You can easily sign up for a personal account by visiting the ShopQZR login page. Each Gift card comes with 500 QZR points ($5) to spend on our website, but please note that they can only be redeemed online at shopqzr.com. It's important to keep in mind that Gift cards cannot be used to purchase "Qazer Mystery Box" subscriptions or any other subscriptions. Lastly, Gift cards are non-refundable and are only valid for 730.5 days (2 years) from the date of purchase. After that time, they will no longer be eligible for redemption.
Payment Information
At ShopQZR, we offer a variety of payment options including PayPal, Visa, MasterCard, American Express, Apple Pay, ChinaUnionPay, JBC, Diners, CartesBancaires, Discover, Electron, Maestro, and Bitcoin transactions. To ensure the safety of our customers' information, all payments are processed using 128-bit encrypted SSL technology, and our servers securely store your information. If you choose PayPal as your payment method, their servers also have SSL protection for added security.
Payment Methods
• PayPal
• MasterCard
• Visa
• American Express
• Apple Pay
• Bitcoin
• ChinaUnionPay
• JBC
• Diners
• CartesBancaires
• Discover
• Electron
• Maestro